You can use any information about the customer that Spektrix exposes via its API. Here's an abridged list:

  • customer.title
  • customer.firstName
  • customer.lastName
  • customer.id
  • customer.email
  • customer.mobile
  • customer.phone
  • customer.age
  • customer.birthDate

For example:

Hello {{ customer.firstName }}!

Would output:

Hello John!

Attributes

You can use any attribute template that is shown in the Spektrix API. These usually take the following format:

{{ customer.attribute_AttributeNameWithNoSpaces }}

If you'd like us to check the name of an attribute you're using, please drop us a line.

Other fields

You can also include information about customer subscriptions and tags. Please contact support for help with these merge fields as they can be a little tricky.

Blank fields

Be aware that fields might well be blank if they aren't required in Spektrix! If you want to avoid this, you could use an if/else statement to check whether the field is blank or not before you use it.

Something missing?

If there's a field you'd like to use that isn't listed here, please let us know and we'll see what we can do.

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