Message templates can include simple customisation, or even complex segmentation.

For example, you can address your customers by name, add special information for certain performances, or only send messages to certain customers.

We're always happy to take a look at your templates and give advice on the best way to achieve your desired results! Just drop the support team a line via support@crowdengage.com or the in-app chat.

crowdEngage messages use a templating framework called Jinja2. Our documentation explains most things you need to know, but there is more in-depth information on the Jinja2 project website.   

Advanced usage

crowdEngage templating is very flexible, so if there's something you'd like to do it can probably be done! Please do get in touch - we're always happy to help devise new templates.

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