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Templating language

Templating language

Merge fields, conditional statements, and more.

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10 articles in this collection
Written by Hugh Topping
Getting started

Introduction to templating

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Written by Hugh Topping
Updated over a week ago

Inserting merge fields/dynamic content

Address your customers by name, include the performance start time, and more.
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Written by Hugh Topping
Updated over a week ago

Conditional logic (if/else statements)

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Written by Hugh Topping
Updated over a week ago
Merge fields

Using event and instance fields in message templates

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Written by Hugh Topping
Updated over a week ago

Using customer fields in message templates

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Written by Hugh Topping
Updated over a week ago

Using order fields in message templates

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Written by Hugh Topping
Updated over a week ago

Adding a link to mobile tickets, preorders, and Google Maps

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Written by Hugh Topping
Updated over a week ago
Other features

URL shortening

crowdEngage has a built-in URL shortener which includes click tracking
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Written by Hugh Topping
Updated over a week ago

Dynamic pluralisation

Keeping your messages grammatically correct with variable quantities
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Written by Hugh Topping
Updated over a week ago

Inserting a datetime relative to another datetime

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Written by Hugh Topping
Updated over a week ago