Templating language

Merge fields, conditional statements, and more.

10 articles in this collection
Written by Hugh Topping

Getting started

Introduction to templating

Written by Hugh Topping
Updated over a week ago

Inserting merge fields/dynamic content

Address your customers by name, include the performance start time, and more.

Written by Hugh Topping
Updated over a week ago

Conditional logic (if/else statements)

Written by Hugh Topping
Updated over a week ago

Merge fields

Using event and instance fields in message templates

Written by Hugh Topping
Updated over a week ago

Using customer fields in message templates

Written by Hugh Topping
Updated over a week ago

Using order and ticket fields in message templates

Written by Hugh Topping
Updated over a week ago

Adding a link to mobile tickets, preorders, and Google Maps

Written by Hugh Topping
Updated over a week ago

Other features

URL shortening

crowdEngage has a built-in URL shortener which includes click tracking

Written by Hugh Topping
Updated over a week ago

Dynamic pluralisation

Keeping your messages grammatically correct with variable quantities

Written by Hugh Topping
Updated over a week ago

Inserting a datetime relative to another datetime

Written by Hugh Topping
Updated over a week ago