You can use any information about the event and instance that Spektrix exposes via its API. Here's the abridged list:


  • instance.friendly_start_date

  • instance.friendly_start_day

  • instance.friendly_start_time

  • instance.start

  • instance.start_hour

  • instance.start_minute



For example:

We hope you're looking forward to {{ }}!

Would output:

We hope you're looking forward to Hamlet!


You can use any custom field or attribute that your ticketing system includes in its responses to crowdEngage. Please ask support for more details.

Blank fields

Be aware that fields might well be blank if they aren't required in your ticketing system! If you want to avoid this, you could use an if/else statement to check whether the field is blank or not before you use it.

Something missing?

If there's a field you'd like to use that isn't listed here, please let us know and we'll see what we can do.

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